LABORATORY SERVICES

Many visitors to the ER will require blood work or other laboratory services.  Many patients dread this step because this is where needles come into the picture.  By helping you know what to expect, Lodestar will help you have the quickest and most painless experience.

WHAT TO EXPECT: 

Emergency Department Lab Draw

 

KEY TO QUALITY (KTQ):

The best emergency departments will draw blood in triage but most wait until you are in your room.

The phlebotomist will knock before entering, introduce themselves and their certification, cleanse their hands with gel or at the sink.  They will explain the procedure and how much time it will require.

 

They will check your name band and ask you to verify your date of birth.  This is a key step for safety.

 

YOUR ROLE:

Don’t let them proceed with the draw until your name and birthdate have been verified with your name band.

 

After your draw, they will thank you and ask you to verify the tube labels to your identity.

 

Most tests are completed within an hour of the draw.  You should be informed of the results in less than 90 minutes.

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Lodestar.care presently only serves patients and families located in the USA.

©2018 LODESTAR BY VOICE OF CUSTOMER, INC.

Shasta County, California, United States