Collection of your Personal Information
In order to better provide you with products and services offered on our Site, VOC may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- Hospital visited, Responses to Survey checklists
If you purchase VOC's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
VOC may also collect anonymous demographic information, which is not unique to you, such as your:
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through VOC's public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
VOC collects and uses your personal information to operate its website(s) and deliver the services you have requested.
VOC may also use your personally identifiable information to inform you of other products or services available from VOC and its affiliates.
VOC does not track data considered to be protected health information nor allow data transmission from the device to a covered entity. Lodestar.care helps users record their own data either manually or through a device, and therefore does not fall under HIPAA.
Sharing Information with Third Parties
VOC does not sell, rent or lease its customer lists to third parties.
VOC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. VOC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to VOC, and they are required to maintain the confidentiality of your information.
VOC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on VOC or the site; (b) protect and defend the rights or property of VOC; and/or (c) act under exigent circumstances to protect the personal safety of users of VOC, or the public.
Tracking User Behavior
VOC may keep track of the websites and pages our users visit within VOC, in order to determine what VOC services are the most popular. This data is used to deliver customized content and advertising within VOC to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by VOC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the VOC website.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
VOC secures your personal information from unauthorized access, use, or disclosure. VOC uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
VOC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, VOC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from VOC or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from VOC, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
VOC welcomes your questions or comments regarding this Statement of Privacy. If you believe that VOC has not adhered to this Statement, please contact VOC at:
Voice of Customer Inc.
Redding, California _________________
530 949 0519
Effective as of July 02, 2018